Privacy Policy
Last updated: 8 October 2026
Data controller
| Company name | ES PLA BUS S.L. |
| Tax ID (NIF/CIF) | B57786428 |
| Domain | WWW.AUTOCARESPOU.COM |
| Postal address | Avda. d’es Tren, 48, 07500 Manacor (Illes Balears) |
| info@autocarespou.com | |
| Phone | 971 55 27 44 |
| Data Protection Officer | Protecmir · protecmirlegal@protecmir.com |
Data protection
In accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018, we inform you that your data will be included in the processing system owned by ES PLA BUS S.L., Tax ID B57786428, registered at Avda. d’es Tren, 48, 07500 Manacor (Illes Balears). The processing activities are as follows:
| Processing | Details |
|---|---|
| Quote request / web form | Purpose: handling and managing requests for passenger transport quotes. Retention: as long as needed to deal with the request and, where applicable, for the duration of the business relationship; afterwards, for the applicable legal periods. Legal basis: the data subject’s consent and the application of pre-contractual measures at their request. Data processed: name, company, email, phone, date, number of passengers, type of service, origin, destination, time, special requirements and message. |
| Handling contact enquiries | Purpose: answering your enquiries and/or requests for information received by email, phone or WhatsApp. Retention: for as long as the consent given remains in place. Legal basis: the data subject’s consent. Data processed: name, email, phone and the content of your enquiry. |
| Cookies and third-party content | Purpose: managing your choice regarding third-party content (YouTube). Retention: for as long as the consent given remains in place. Legal basis: the data subject’s consent. Data processed: IP address and content providers’ identifiers, only if you accept. |
If you contact us via WhatsApp, the conversation is also governed by WhatsApp’s privacy policy. Data Protection Officer: Protecmir (www.protecmir.com · protecmirlegal@protecmir.com).
Recipients
Data will not be disclosed to third parties, except where legally required. Providers that supply services to ES PLA BUS S.L. as processors (for example web hosting and email tools) may have access to it, with the safeguards required by law.
Data subject rights
ES PLA BUS S.L. informs users that they may exercise their rights of access, rectification, restriction, erasure, portability and objection regarding the processing of their personal data, and the right not to be subject to automated decisions, including profiling, before the Data Controller, as well as the right to withdraw the consent given.
- Right of access: to obtain confirmation of whether your data is being processed and, if so, the specific personal data processed and the legal information on the processing.
- Right to rectification: to have inaccurate or incomplete data corrected.
- Right to restriction of processing: to have the purposes of the processing limited in certain cases.
- Right to erasure: to have personal data deleted, except as provided in the GDPR itself.
- Right to portability: to receive the data provided in a structured, commonly used and machine-readable format.
- Right to object: to stop the processing of your data when it is based on legitimate interest or direct marketing.
- Right not to be subject to automated decisions.
- Right to withdraw consent at any time and free of charge.
To exercise any of these rights, send a written request to ES PLA BUS S.L. at Avda. d’es Tren, 48, 07500 Manacor (Illes Balears), or by email to info@autocarespou.com, with proof of identity and stating the specific right you wish to exercise.
Finally, you have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe a fact may constitute a breach of the applicable data protection rules.
ES PLA BUS S.L. undertakes to adopt the technical and organisational measures necessary, in line with the level of risk of the processing carried out, to ensure its integrity, confidentiality and availability.
Privacy policy on social networks
In accordance with current data protection rules and the LSSI-CE, ES PLA BUS S.L. informs users that it has created profiles on the social networks Facebook and Instagram, mainly to advertise its services. It is also listed in the Bodas.net and Zankyou directories.
Users who join our page give us their consent to process the personal data published in their profile within the social network itself. This data is not included in any processing system of ES PLA BUS S.L..
Users can access the privacy policies of the social networks at any time:
- Facebook: https://www.facebook.com/privacy/policy/
- Instagram: https://privacycenter.instagram.com/policy